PRIVACY POLICY

Professional Property Services (Bundaberg) Pty.Ltd. respects your right to privacy. We are bound by the National Privacy Principles contained in the Privacy Act 1988. Those Principles regulate how we collect, store, use and disclose personal information about you and other individuals.

Collection, Use and Disclosure

In our agency business, we collect, hold, use, and disclose to third parties, personal information for a number of reasons:

  •   to carry out appointments as sales agents for clients selling their properties;

  •   to carry out appointments as property managers for rental property owners, which includes
processing tenancy applications and managing tenancy relationships and the tenanted
property;

  •   to promote and market our services and the products and services of third parties (we will
only use your personal information for this purpose and will not disclose it to third parties);

  •   to provide information on and promote properties for sale and for rent to the market;

  •   to reply to enquiries and information requests made by individuals;

  •   for internal business processes such as market research and billing; and

  •   where required by law.

We collect personal information about individuals:

  •   from the individuals themselves - through application forms, registration books at open
inspections, appointment forms, agreements, correspondence including emails, our web site, and through verbal communications;

  •   from third parties (including from other agents, from operators of tenancy reference
databases and other publicly available databases and from referees) - in the course of
verifying and evaluating tenancy applications and managing tenancy arrangements, and in
carrying out agency services for a client, including through property searches.

Security Of Information

We will take all reasonable steps to ensure that the personal information we hold about you is not
subject to loss, misuse or unauthorised access or alteration. We will also to take reasonable steps to
destroy or permanently de-identify personal information if it is no longer required.


Access To Personal Information

If you would like to access or correct any personal information that we hold about you, please do
not hesitate to contact us. Please note that a charge may apply to cover all reasonable costs that we
may incur in providing you with access to your personal information.

We will take all reasonable steps to correct any information that you show to be inaccurate,
incomplete or out-of-date.

Contact

If you have any requests, queries or comments which you would like to make, please do not hesitate to contact us on:

Telephone 07 41517400 Mobile 0418 872 576 Email:
ppsbundy@bigpond.net.au
Or by sending a letter to The Principal, Professional Property Services (Bundaberg) Pty. Ltd.,
P.O. Box 2231, Bundaberg, Queensland. 4670

Policy Updates
Please note that this Privacy Policy may be updated from time to time.

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Phone: 07 4151 7400
Fax: 07 4151 7597
Email: ppsbundy@bigpond.net.au